Support that feels like part of the product, not a dead-end form.
Get help with generations, uploads, billing, account access, privacy requests, abuse reports, and product questions. Submit a ticket and we will keep a traceable record with a ticket number for follow-up.
Best for day-to-day product help
Technical issues, failed generations, uploads, account questions, and product navigation.
Better triage through structured intake
Choose the right request type so technical, billing, legal, and security issues reach the right internal lane faster.
Privacy, abuse, and security coverage
Use the same route for privacy rights requests, suspicious activity, abuse reports, and safety concerns.
Questions about products, usage, onboarding, and how to get started.
Bugs, failed generations, upload issues, broken workflows, or unexpected errors.
Subscription questions, invoices, credits, or payment follow-up.
Login problems, verification, account changes, and workspace access.
Sensitive account issues, privacy requests, and suspected security events.
Terms, privacy, rights requests, compliance, or commercial legal inquiries.
Ideas, integrations, workflow improvements, and product feedback.
Reports involving misuse, prohibited content, impersonation, or policy concerns.
Send a support request to Zooke
Use this form for technical help, billing questions, privacy requests, abuse reports, and product feedback. If you prefer email, write to team@zooke.io.
Include relevant model names, error text, or billing references so we can help faster.
How do I contact Zooke support?
Use the support form below or email team@zooke.io. Include screenshots, error text, and the page where the issue happened when possible.
Can I use the same form for billing, legal, and privacy requests?
Yes. Choose the matching category and we will route the request to the appropriate internal owner.
Do I need an account to submit a ticket?
No. You can contact Zooke without signing in, although signed-in submissions let us link the request to your workspace faster.
What should I include in a bug report?
Include the model, workflow, prompt summary, browser, operating system, time of issue, and any error message or reference ID you received.
Email works for general support, commercial questions, privacy requests, and legal follow-up. Include your ticket number when continuing an existing thread.